Testimonials

/Testimonials
Testimonials 2016-10-20T11:44:10+00:00

Testimonials

Paul
“This case is great value, i use for keeping my telescope eye pieces and other valuable equipment in, and its great for this job, i also found the inside measurements quoted where on the small size, as the inside height is much more than the ad stated. The inner foam is nice soft 15cm square pick and pluck, 2 layers thick to the bottom, also the top box foam when closed touches the lower layers, which leave no room for movement of any items, which is one of the reasons i chose this case, i can't really comment on heavy use as its not used this way by me. For more information or to buy online today please visit: https://store.trifibre.co.uk/waterproof-equipment-hard-carry-flight-case-watertight-photography-tool-box-3167.html”
Mark Kildare
“Fantastic quality built cases,quickly despatched, excellent service. Thank you”
Craig Kimberlin
“Great product, great people, very much recommended”
Pablo Fierro Prego
“todo peerfecto y rapido”
Tim
“Hi Catalin Just a quick email to say many thanks for the flight cases, they were perfect! When the need arises, I’ll certainly be ordering more from you guys. Have a great weekend. ”
A happy Customer
“A happy customer just called to thank us for our brilliant services. He ordered a MAX300S, and it arrived with him the next day before 1PM intact.”
Joe
“Good morning Yes we are very happy with the speaker cases. Thanks for your work. I am still trying to process the mic stand cases and will be in touch when i have that completed. Many thanks Joe ”
Gregg McNeill
“I’ve attached some pictures of the case you guys made for me. I love it. It’s already been out on a couple of jobs with me and is working great! Trifibre brought this case in ahead of time and on budget. I’m very pleased with the quality of the case and I’ll be returning to you in the new year for some custom shipping cases for my camera. ”
Suzi
““Hi Lois, I just wanted to send you the photographs of the box you did for us, completed and with the sample beer tap inside. It’s so perfect and the brewery are thrilled with the finished result. We really appreciate all your hard work!””
Andrew Appleton
“Hi Guys, Just want to thank you for the fantastic service. I ordered a large rollling waterproof hard case yesterday and it was here by 9am this morning. I am really impressed with the quality and will be ordering more for my own equipment. (I am a photography trainer and travel all over the world with loads of gear) Best wishes, Andrew.”
Trevor Singh
“Hi Lois May I take this opportunity to thank both yourself and Martin for providing a great customer experience on the manufacture of the Drinks Caddy supplied to me recently, as discussed on the telephone with Martin we wanted a specific finish for both outside and the interior and the great advise provided on the configuration on the interior it looks just terrific, I would certainly recommend this product to anyone that was looking to purchase. [slideshow_deploy id='4877']”
Erick Gordon
“The communication and service from this company is second to none. My order arrived well packaged and on time. The product itself is excellent and at a very competative price. I shall certainly be placing more orders with confidence. First rate transaction in every detail. EG.”
Janet Hetherington
“Hi Sophie Just wanted to say a big thank you to everyone at Trifibre for the two Hard Flight Cases we ordered from you last week. We had been looking for some time for a suitable case for our Sports Reporters to transport their delicate broadcasting equipment to football grounds up and down the country without success - until now! The cases are perfect - the guys have spent much of today cutting out very precise inserts in the foam for their kit - with huge grins on their faces! If you could pass on our thanks and appreciation please for a great product, easy ordering process and super quick delivery. Kind regards Jan”
Bill Bland
“Excellent quality products from a conscientious trader. I'm very happy with the service I received and the standard of protection achieved by the cases, certainly at their price point. Recommended.”
Phil Haswell
“The communications with Trifibre & their helpful response were very professional. A great service was received from them. One very happy customer. Many thanks to Ahmed Makda for his time & correspondence over the last few days.”
Andrew Robinson
“Wow - ordered my case yesterday afternoon and its been delivered this morning. Fab waterproof case for all my camera gear. Excellent delivery service - less than 20 hours from order”
Andrew
“Hi Andrea, My yellow box has arrived safely. It is the perfect size and weight, and looks great - a really lovely product. Thank you very much. Kind regards,”
Colin
“Dear Lois The replacement latch arrived today - thank you for your help and assistance which was much appreciated. 'The latch on my SKB guitar case broke on Saturday night at a gig. Emailed the company on Sunday night enquiring how I could order a replacement. A reply was waiting for me on Monday morning asking for photos of the case. Within a week I had received a replacement free of charge along with courteous communication. Customer service excellence and a pleasure to deal with. ' Or simply...many thanks, much appreciated”
Darren
“Hi Andrea, First case has arrived – Looks fantastic, thank you very much.”
Rosemary Roberts
“Dear Lois, Thank you for our case, which was delivered just now. It has arrived unscathed which is not surprising as it was so well packed that it took several minutes to unpack it! The finish on it is brilliant.  The carpet lining and the crinkly finish on the walls is very good too. I am sure it will serve us well on our travels.”
Robert Williams
“Hello Lois, This just a courtesy email to say I received the radio cabinet yesterday afternoon - many thanks. There are a couple of design faults which are now apparant - my fault, so I am using this cabinet as a prototype to work on and will be submitting another order some time in the future. Many thanks to your Staff 🙂 ”
Tania
“Lois, I'd like to say a huge thanks for the fantastic cases I've bought from you. They really are superb. It's great that you guys are just up the road. I reckon if you went to the Photography Show at the NEC each year a lot of photographers would be very pleased to buy your products.”
Mark
“Great case and delivery was very fast. Just what you need if dealing with tight deadlines. Would definitely use again.”
Jim
“Excellent service, no issues, perfect”
James
“Hi. Just took delivery today , and I have to say your product is top notch. Also the end to end ordering/delivery experience was excellent, and really good communication. Cheers”
Peter
“Hello Lois, I'm very happy with these Max cases. They are very handy for my collection of hobby stuff; Radio control transmitters, Camera gear, knife collection, airsoft guns, you know, the usual boys toys and I'll surely be getting more cases. Must say its been a pleasure dealing with you and the delivery is so quick too. Bye for now. Peter. ”
Mark Saunders
“Hi Lois I hope you are well. I have received the bags today and have just got home and opened them to check them. I am very pleased with the quality and they seem to be perfect. I will not be able to try them with the instrument in them until tomorrow but I am sure they will be fine. I would like to thank you for all your help regarding my order, I have been very pleased and its nice dealing with a company that does what it says it will do. I a,m sure I will order more from you and once again thanks for all your help. Best regards Mark ”
Ben Mcauley
“Hi Lois, Just a following up email to say I received the guitar case handle, its done the job, so thank you so much. Have a great day. Best regards Ben”
Jason
“Spot on, Pleasure as always. Enjoy the run up to Xmas. Until next time, All the best, Jason.”
Howard Goy
“Dear Lois, following your expert knowledge and advice I ordered a No.43 case, which arrived today. It’s a perfect fit and I’m delighted with it. Many thanks from a happy customer! Best wishes, Howard Goy.”
Chris Haynes – Lincolnshire Road Safety Partnership
“Hi Andrea, Just thought I would let you know that I have received the new transport box for my TV today. A well-made, quality product, manufactured exactly as we requested and within the timescale promised! Extremely pleased with the end result. Many thanks. Regards, Chris Haynes.”
Gemma Anderson – IFM Electronic Ltd
“Hi Andrea, We have received the flight case and put the conveyor in. It looks really good. Thanks again for your help.”
Andy Robinson
“Hi Lois, Thank you very much! Wouldn't have found it without you, great customer service! Have a nice day, Many thanks, Andy Robinson”
Rolf Morton – DTC UK
“Thanks Sophie. The customer is very happy and says the covers have exceeded his expectations, many thanks for your input. I am working on getting another order through for more, however it may be a month or two before this is finalised. Kind regards, Rolf Morton”
Andy Steele – AGC AeroComposites
“Afternoon Lois, Just wanted to say thank you for all your help. The case turned up today and is spot on 🙂 Please pass on our thanks to the rest of your team as well. Kind Regards, Andy ”
Fregus Ford – Photography-Videography
“Thanks so much Lois, I actually scoured your site a bit more and found that you offered some plastic cases that seem to have the right dimensions - I have ordered them up already and expecting delivery in the next hour - AMAZING SERVICE!! :)”
Rob Hulme
“Hi Lois, Just to let you know the pedal board arrived today and it is perfect. Thank you for your help and could you pass on my thanks to Jane who managed to bring the delivery forward in time for me. Hope you enjoyed your break. Great product and also great service.”
Ian Blaxill – Multi Clean
“Hi Andrea, hope you are keeping cool ! Just a note to say how very happy I am with the boxes you made for me Excellent quality and service, I will be order from you again soon Many thanks - an extremely happy customer!!”
Justin McMullin – Event Lighting Services Limited
“Firstly many thanks for pulling the stops out to get our RUSH flightcases to us in time for TT week. They are spot on and were here just in time.”
Pete Griffiths – Art Director, Stockholm
“Dear Trifibre, LEGEND! I made an enquiry about an out of stock item. ...within a few minutes, a customer service agent had contacted both the warehouse and courier service to enquire if / when the item might be back in stock (as well as the price for delivery within the UK & another European destination). I was clearly informed when the item was available & was asked to contact back on a specific date, within a week I received the item. ...thank you for all your help Ahmed! (really appreciated dude).”
Liverpool Drum Academy
“Trifibre are a brilliant company who went out their way to meet our demands. We needed a lightweight, robust and cost effective case solution for our 60+ drums, that could be colour coded. No other product came close and the customer service was second to none. Thanks to Andrea and the team for the support! There has already been lots of people asking where we got them from!”
Paul Osborne – Performance Pharma Tech Ltd.
“Hi Andrea, Just to let you know that the customer really liked the cases, thank you for a professional job.”
Phillippa Peuble
“Dear Sarah, I feel that I never thanked you for sorting this all out. I did write a product review but would like to say a big thank you to you and everyone at Trifibre for sending me another lovely box which has now been put to full use and, I am creating space for more in the future! So apologies for the delay in doing this or apologies is this is a duplicate thank you but thanks all the same.”
Andrew Corless
“Last year I bought two of the TR5015 tool boxes - one for a friend and one for myself. I have now completed my tool box and am extremely happy with it. I found your TR5015 box to be as good as the equivalent popular brand name box and just as robust and at good price. I work in the aircraft industry and your box allows me to fly a basic tool kit anywhere in the world. I wouldnt hesitate to recommend your products to friend and colleagues in the aircraft insutry, and in fact already do.”
Neil Clarke – Mouse (UK) Limited
“Hi Sarah, Just wanted to say a big thank you to yourself and T for a fantastic service. Also to Josh for offering to carry it to the car for me. I am please to inform you that it fits perfectly in the car (I was a bit worried about outside diameters). Once again, thank you.”
Bob Bissell – BT Business
“Hi Sarah, I just want to thank you for going that extra mile and delivering a superb example of customer service at its best. You dealt with my challenging request admirably, taking responsibility and checking out all options, before coming back to me with a superb result. You are a credit to your business, thank you.”
Phillippa Peuble
“Dear Sarah, Thank you for your extremely prompt reply and action. I really do appreciate your effort and it is a surprise and not what I was expecting. I am very grateful to you and everyone at Trifibre and will continure to spread the word about your fantastic boxes and wonderful company.”
Frank Harkin
“Hi Chris, wanted to also say the cases I got from you for my korg and hammon are great, quality is first class and they are keeping my keys safe and well...really impressed with your products.”
Stuart Clarke
“My wife & I play golf & take our clubs with us when we travel. We spent ages trying to find decent hard cases that would keep our beloved golf clubs safe from the battering that luggage gets at the hands of airport baggage handlers. Most of the golf shops in the UK stock soft cases, but very few have hard cases which will properly protect your equipment from abuse. Eventually we found TRIFIBRE who sell a huge range of very heavy duty cases for transporting almost anything you can think of from electronics & music equipment to sporting equipment... including golf clubs. We bought a couple of their "standard" cases, and have been using these for a couple of years. The cases are absolutely brilliant - our clubs have travelled all over the world without a scratch. Finally, of course, the baggage handlers at LHR excelled themselves and managed to break one of the handles. I'm not sure how they managed to do this - perhaps they just dropped the case out of the cargo hold, or ran over it with the aircraft. Fortunately the rest of the case was ok, and the contents were safe & sound. I sent an email to Trifibre asking if I could get a replacement handle, and almost instantly got a reply from Trishanth Parari, the Trifibre Sales Manager, telling me that a replacement handle would be in the post asap. I asked Trishanth how much it would cost, and the answer was... nothing! I just received my new handle from the parcel courier. The package even included a couple of bolts to fit the handle onto the case... a very easy task for anyone who can wield a screwdriver. In short, this is by far the best customer service I have ever received. Many thanks Trifibre... and especially Trishanth. Brilliant.”
The Drone Company
“Thanks to Trifibre for providing high quality foam filled cases. We will be ordering more soon !”
Andrew Pask
“Hi Lorna, Just wanted to let you know that the case arrived a couple of days ago and it is perfect. Thank you very much - I'll spread the word.”
Ewan Drummond – CMI Ltd
“I just wanted to say thanks for the cabinets you made us and for your guy's help drilling the holes we needed for the display board.”
James Britten – Online Customer
“Hi Lorna, Just wanted to say thank you for dispatching my order so quick. Many Thanks, James Britten”
Pete Martin via Twitter
“It's the perfect case for my requirements, I was advised against a full flight case, and am really glad I took that advice.”
Dave Riley – eBay Customer
“Dear Sarah, Just want to say how impressed I was with your company. You were so helpful and understanding, you were a pleasure to do business with. I will recommend you to my friends. Thank you very, very much for all your help.”
Mike Gregory – Online Customer
“Thank you for your understnading and prompt shipment of my case, which will be much needed on Saturday.”
Ruth Wall – Harpist
“Been meaning to thank you and the team at Trifibre very much for your work on the harp flight case, Andrea. Very good. It survived the Swedish tour, many more to come, and you have been great to deal with. Thank you!”
Colin Alden – Kinneir Dufort
“Hi Andrea, Just wanted to drop you a quick note to say thank you for helping me choose the appropriate cases for our prototypes and getting them to us within our super-tight time-scale. The team can now safely carry them through London rush hour on the Tube without having to worry! Best Wishes, Colin Alden.”
Peter Holland
“Hello Andrea, Just to let you know, I saw the flight cases this morning in Stockholm and they are very nice. Thank you. I will probably be ordering some mroe towards the end of thsi year. Kind regards, Peter Holland”
Anna Mancari – Intel Corporation UK Ltd.
“Great service, thank you, and advice on the best option for the flight case! Will contact Trifibre again in the future also and recommend to colleagues with similar needs.”
Karl Walla – Guitarist
“Dear Lorna, I received the flightcase yesterday. It fits perfect. Thank you very much. Best regards, Karl.”
Philippa Peuble
“I purchased two large Christmas Tree Storage boxes which arrived really swiftly. I had ordered two because I have a huge 7 foot tree and wasn't sure if it would all fit in one box. Thankfully it did along with various other little bits and pieces so now I have a spare box which I filled with other items and stored away. I was really impressed with the quality of the box. It was very sturdy, a lovely Christmas colour combination of gree with red straps. It is riveted to provide extra strength on the corners etc, and is supported by a metal frame. It also has fantastic metal handles either end to make transportation easier. Internally the space is fantastic and much bigger than anticipated. I would highly recommend the Christmas tree storage box to all my friends and family and have already started doing so. I've also thrown away the ridiculously unmanageable Christmas tree storage bag that I'd had for many years. Well done Trifibre and thank you!”
Andy Hammon – Flexim Instruments UK Ltd.
“The bag arrived today and I'd like to pass my thanks to you and the team for interpreting our requirements perfectly and producing exactly the bag we needed. Many thanks and we shall definitely come back to you should we have any future bag requirements.”
Craig Ward – Cafe Azzurro
“Just watned to drop you a line to express my delight at the fantastic service we have received from you. It makes a nice change in this day and age when a supplier exceeds your expectations, and you've certainly dont that!”
Kevin Mansell – Control-F Digital Forensics
“Just to say that the 4 X SKB cases arrived this morning that I ordere earlier in the week and I'm very impressed. I'm certainly impressed with the buuild quality and features. Thanks also for getting them our so promptly.”
Matt McNamara – Drummer
“I received the bass and floor tom cases today. I have to say that upon wrapping the package, I was absolutely blown away by the quality. I'm very impressed; thank you so much. I'm going to order a tom case right away. I'm extremely happy with the cases, the speed with which they were delivered, and your service.”
Helen lee – St Andrew’s Healthcare
“Just to say many thanks for producing our order - it fits perfectly with our requirements. Hope to do business with you at Trifibre again soon.”